nopAccelerate

Faster, scalable and reliable nopCommerce.

FAQs

Pre-Sale

How hard is it to install and deploy nopAccelerate plus Search/Pro ?

Install and deploy nopAccelerate plus Search/Pro is very easy. We have a documentation on how to install and get it running if you want to do it yourself. Apart from that we offer a full support for the installation and deployment and we can do it on your behalf for your store. You can click here for details installation document:

Install and deploy nopAccelerate is divided into two major task.

i) install and configure Apache Solr; and

ii) install and configure nopAccelerate plus Search /Pro plugins into nopCommerce.

Depending on your comfortably with Apache Solr, installing it may take 10 minutes to half an hour. For installing Apache Solr, you would need to have Java, Apache Tomcat or any other Java Servlet Container upon which Apache Solr will run.

Installing and configuring nopAccelerate plugins is very easy. If you are familiar with installing plugins into nopCommerce then this should not take more than 5 to 10 minutes at the max.

Moreover, our support team is available to help you complete your installation and support on any issue you may face during your installation and integration of nopAccelerate into your store.

What is the difference between Subscription, Download and Enterprise Edition?

Subscription license, download license and Enterprise Edition are the completely different license types under which we offer our products.

The download license grants you:

  • Perpetual license to use product you’ve purchased.
  • Access to product upgrades and support  for one calendar year, if needed you can renew the license at discount on completion of one year.
  • This does not include hosted Solr Core. You need to host your Solr Core, yourself either on your server or at some other Solr Hosting Service Providers. Or you can use Solr Hosting Service offered by us to host your Solr Core.

The Subscription license grants you:

  • A time bound (monthly / yearly) license to use product that you’ve subscribed for
  • Unlimited access to product upgrades and support for the duration of subscribed period
  • This does not include hosted Solr Core. You need to host your Solr Core, yourself either on your server or at some other Solr Hosting Service Providers. Or you can use Solr Hosting Service offered by us to host your Solr Core.

Enterprise Edition : click here to know more about enterprise Edition

What is the difference between Download License and Single Version License? Which is good for me?

Download License and Single Version License are the completely different license types under which we offer our products. Note that, not all products are offered under both licenses.

The Download License grants you:

  • Perpetual license to use product you’ve purchased.
  • Download license is good for all nopCommerce version and upgrades are covered for all supported version of nopCommerce.
  • Access to product upgrades and support for one calendar year.
  • If needed you can renew the license at discount on completion of one year.

The Single Version License grants you:

  • Perpetual license to use product you’ve purchased.
  • Single license is valid only for single nopCommerce version you have opted at the time of purchase and upgrades are covered only for opted version of nopCommerce.
  • Access to product upgrades and support for the period you have opted at the time of your purchase which could be either 30 days or One Year from the time of purchase.
  • You can not renew the license and need to place a fresh order after completion of the support period.

Which one is good for me?

It depends on your use case and budget. Download license are priced slightly higher considering you get access to all supported versions of latest 3 release of nopCommerce version; and support & upgrades for one year. Single Version License are specifically targeted for buyers with limited budget. Because it is tied to single nopCommerce version and limited support, its available at slightly lower pricing points. We recommend everyone to go with Download License to get best value from your purchase from us.

What versions of nopCommerce are supported?

We currently support versions of nopCommerce is 4.30, 4.40, 4.50 and 4.60 for nopAccelerate Plus Pro & Search. If you’re looking for Solr extension for any other nopCommerce version, contact us from here with the details of version you’re having. We will love to add support for unsupported version for you.

What is the System Requirements for using your Solr extension?

All our Solr extensions will requires a minimum of nopCommerce 4.30. Our Solr extension are compatible with VPS, Dedicated server as well as Cloud Hosting.

If you’re still having question, please feel free to contact us. We’re happy to help you. 🙂

Is Solr resource intensive and do I need to buy new server for it?

No, Apache Solr is not resource intensive. And in most cases, you do not need to invest in newer server.

I’m using Shared Hosting. Can I still use your extensions?

Yes, You have to host the solr on VPS or Dedicated server. contact us for more information.

Do you offer personalized demo?

Sure. We’re happy to arrange the same. Request a personalized demo by contacting us.

How do you provide support?

You can access support documentation at Support Page. We also offer live support using Skype to the customer of nopAccelerate plus pro/search extension. Moreover, we also offer free support for installation and configuration for plugin, customizing theme, installing Solr, etc.

If you are facing technical issue, please check common issues here. If you are facing an issue not listed there you can request a priority support here or open a ticket by emailing to our support email address.

What types of payment do you accept?

You can do payment us using your Visa, MasterCard, Discover, American Express & Paypal Account. We also accept Offline Payment for customers from India.

What do I get with my license?

The download license grants you:

  • Perpetual license to use product you’ve purchased
  • Access to product upgrades and support  for one calendar year

The Subscription license grants you:

  • A time bound (monthly / yearly) license to use product that you’ve subscribed for
  • Access to product upgrades and support for the duration of subscribed period

Note that each of the product are licensed to be used on single domain and will not work for any other domain. Please read the terms & condition carefully before buying.

Do you provide trial version, so I can see how it works?

Yes, we do offer no obligation 10-day free trial. However, to take trial you need to place an order for trial version of plugin. You’ll be having an access to all features during this time. Order trial version now.

Are the license good for a lifetime?

Yes, Download license is good for lifetime. It gives perpetual right to use extension. However, access to support and software updates are limited to one calendar year. You can renew your license for another year at a substantially discounted rate.

Moreover, Subscription license gives you right to use software and access to support and updates for the period of your subscription only. And you need to renew it at an end of subscription period to continue using it.

Do I need to buy two licenses? One for development (localhost) and one for production site?

No, you do not need to buy two licenses.

You can buy a single license key for your actual domain that is going to be used for your production site. You can use two licenses key for the development website on localhost. Moreover, the same license key will be valid for all the subdomains of your main licensed domain. So, you can host your development / staging site on one of the sub-domains of the licensed domain.

For example, if your production domain is http://www.example.com/, then you can host your staging site for any of its sub-domain, like http://dev.example.com/ or http://beta.example.com/ or any other sub-domain or on your localhost.

Will my nopAccelerate plus pro/search extension quit working if my download license expires?

No way. If your download license expires, your nopAccelerate plus pro/search extension will still work just fine unless something changes with the nopCommerce core itself. You just won’t have access to download the plugins or add-ons, won’t receive product updates and won’t be able to access new add-ons or the incredible product support that we offer.

Am I able to customize it to match my store theme?

Yes, all the nopAccelerate plus pro/search extension have an open (editable) view files which you can customize or modify as per your requirement for store theme. These View files can be extended in the same way as you extend nopCommerce theme View files by copying them in your theme folder and then customizing it.

We have customized nopcommerce, can we still use your extension for Solr integration?

Mostly, if you haven’t added any new field to the Product & Product Variant you can surely use our extension to integrate Solr to your customized nopCommerce store. However, if you have customized Product, Product Variant or Catalog pages, just drop us an email with details of customization and we’ll be able to inform you whether you can use it or not. Moreover, we do offer a special license with access to Source Code of the plugin. Please contact us for more details of the same.

What happens after the trial is over?

The trial for nopAccelerate plus pro and nopAccelerate plus Search is for the duration of 10 days. After the 10 days, the plugin will stop working and you need to disable the plugins. If you’re still not done with your testing, you can request to extend the trial by emailing support.

Fill in form

and we will contact you

How can we help ?

Schedule a quick call, 15-minute meeting with one of our experts:

Thank You !

Our consultant will contact you in 24 hours.

Delivering generous mobile apps for Entrepreneurs, Startups & Businesses


Have a look at nopAccelerate Demo Store with 80,000+ products with nopAccelerate Solr and CDN Plugin.

download-trial Start Trial