SMS notification is the backbone of eCommerce support system. The use of SMS Notification in an eCommerce store has become a mandate because it not only provides a smooth and hassle free shopping experience for customers but also reduces the cost of customer service for an eCommerce store. Despite the growth in other communication channels, SMS is still the most widely used form of communication, growing at a pace of 4% each year.
The Old timer SMS is the fastest and the cheapest way of guaranteed bulk communication for all sorts of businesses. With that said, let us talk about the benefits of integrating SMS notification in your eCommerce Store: