You can access support documentation at Support Page. You can also ask your questions at our Support Forum. We also offer live support using Skype to the customer of nopAccelerate extension. Moreover, we also offer free support for installation and configuration for plugin, customizing theme, installing Solr, etc.
If you are facing technical issue, please check common issues here. If you are facing an issue not listed there you can request a priority support here or open a ticket by emailing to our support email address.
Have a look at nopAccelerate Demo Store with 80,000+ products with nopAccelerate Solr and CDN Plugin.