You can access support documentation at Support Page. We also offer live support using Skype to the customer of nopAccelerate plus pro/search extension. Moreover, we also offer free support for installation and configuration for plugin, customizing theme, installing Solr, etc.

If you are facing technical issue, please check common issues here. If you are facing an issue not listed there you can request a priority support here or open a ticket by emailing to our support email address.

Yes, we will surely help you to install Solr on your Windows VPS or Dedicated Server. Moreover, we do have step by step installation guide for installing Solr 8.11.0 on Windows Server 2008 R2.

Yes, You have to host the solr on VPS or Dedicated server. contact us for more information.

No, Apache Solr is not resource intensive. And in most cases, you do not need to invest in newer server.

All our Solr extensions will requires a minimum of nopCommerce 4.30. Our Solr extension are compatible with VPS, Dedicated server as well as Cloud Hosting.

If you’re still having question, please feel free to contact us. We’re happy to help you. 🙂